Refunds & Returns Policy
Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we regret that we cannot offer you a full refund or exchange.

To be eligible for a return, your Evil Eye Nazar Cup must be unused, in its original condition, and in the same packaging as when you received it.

Non-returnable Items

While we strive to accommodate returns, there are specific products that cannot be returned. Unfortunately, Evil Eye Nazar Cups are non-returnable due to their delicate craftsmanship and hygiene considerations.

Exceptions are made only for defective or damaged items upon receipt. In such cases, please contact us immediately at with photos of the damage so we can assist you with a replacement or refund.

Refunds

If your refund request is approved for a defective or damaged Evil Eye Nazar Cup, the process is as follows:

  1. Once the return is received and inspected, you will receive an email notification regarding the approval or rejection of your refund.
  2. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a specified number of days.

Late or Missing Refunds

If you haven’t received your refund yet:

  • Recheck your bank account.
  • Contact your credit card company, as processing times may vary.
  • Reach out to your bank for confirmation of the transaction.

If you’ve completed these steps and still haven’t received your refund, contact us at for further assistance.

Sale Items

Only regular-priced items are eligible for a refund. Sale items, unfortunately, cannot be refunded.

Exchanges

Exchanges are only provided for defective or damaged Evil Eye Nazar Cups. To initiate an exchange, send us an email at and ship the item to .

Shipping Returns

For defective or damaged items, please mail your Evil Eye Nazar Cup to: .

  • Shipping Costs: Customers are responsible for covering the return shipping costs. These costs are non-refundable.
  • Tracking: For high-value items, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item.

Need Help?

If you have any questions or concerns regarding returns or refunds, please contact us at .

Thank you for your understanding and support as we ensure the highest quality standards for our Evil Eye Nazar Cups.